FAQ - Questions and answers about lock furniture

At Schäfer Einrichtungssysteme, we manufacture hygienically optimized, aesthetically appealing, modern, durable, and easy-to-clean cleanroom furniture, staff airlocks, and staff changing rooms. Our products are tailored precisely to your needs. Whether you are furnishing a new building for the first time or expanding your existing furniture, we are your competent and reliable partner for your construction project. Get in touch with us. We look forward to hearing from you. 

Our extensive range includes furniture, furnishing elements and accessories for staff changing rooms, staff airlocks and cleanroom furniture.

An excerpt from our range: 

• Bench seating systems
• Benches
• Black and white cabinets and Z cabinets
• Coat lockers and locker compartments
• Coat and storage cabinets
• Functional furniture
• Dispenser systems for single-use or reusable items
• Dispensing cabinets for disposable or reusable items
• Drop-off cabinets (waste and laundry)
• Hand cleaning/hand disinfection devices
• Hanging compartments/cabinets
• Laundry cabinets/compartments
• Material cabinets
• Mirrors
• Single or multi-part coat lockers/staff lockers
• Storage furniture
• Storage cabinets
• Shelves and storage units
• Slipper shelves/shoe shelves
• Sit-over benches
• Seating cubes
• Washbasins and sinks
• Waste bins

We would be happy to provide you with a customized, non-binding quote for custom-made products. Request a quote now

Upon receipt of the inquiry, we prepare a customized quote tailored to the customer's requirements. Once the order has been placed, one of our colleagues will contact you to take measurements on site. This is followed by the technical drawing of the lock furniture. After approval, we start production. Installation is then carried out by our specialist staff or by the customer's own specialists.

Our internal sales team will be happy to provide you with initial information and quotes.

Your direct contact to us:
Tel.: 02687 – 91 5180 0
E-Mail: info@schaefer-es.com

You can also reach us via the contact form.

Contact us: The easiest way to send your request is by email to info@schaefer-es.com or use our contact form on the website.

Important information: Please provide the following details so that our team can help you quickly:

• Order number or construction project
• A brief description of the defect or problem
• Relevant photos or videos for illustration
• Your contact details (name, company, phone number, email)

Indicate urgency: If it is safety-related or time-critical (e.g., functional failure in consistent use), please clearly indicate this in the subject line or in the text.

Confirmation and processing: After we receive your report, you will receive a confirmation email with an estimated processing time. A service team member will contact you within 1–2 business days.

Next steps: Depending on the problem, our technician may send remote diagnostic steps, request further information, or arrange an on-site appointment. If possible, please indicate your availability for appointments.

Warranty and scope of service: Please check your warranty terms and conditions. In many cases, the service covers defects that have arisen through normal use. We will inform you transparently about costs if additional services outside the warranty are required.

Privacy: Please do not share any sensitive personal information beyond the necessary contact details. We will use your information solely for the purpose of resolving the reported issue.